Information for Victims
If you’ve been affected by a crime, restorative justice gives you a chance to be heard, ask questions, and take part in a process focused on healing.
You don’t have to face it alone. Our trained facilitators will guide and support you every step of the way, and you can bring a support person with you.
What Does Restorative Justice Offer Me as a Victim?
Restorative justice gives you the opportunity to:
Tell your story in your own words
Be heard and acknowledged by the offender
Ask questions about what happened and why
Explain how the harm affected you and your whānau
Help shape an outcome that feels meaningful to you
Be part of a process that supports closure and healing
Many victims say the process helped them feel stronger, more understood, and more at peace.
Is It Safe?
Yes. Your safety and wellbeing are our top priorities.
Our facilitators meet with you in advance to understand your needs and make sure you feel ready. The conference will only go ahead if you choose to take part and feel safe doing so.
You can bring a support person or whānau member with you to the meeting.
Do I Have to Forgive the Offender?
No. Restorative justice is not about forcing forgiveness.
It’s about giving you a space to speak, be heard, and have your experience acknowledged. What you choose to say—and how you respond—is entirely up to you.
What If I Don’t Want to Take Part?
That’s completely okay. Participation is always voluntary.
If you’re referred to restorative justice, we’ll contact you to explain the process and give you time to decide. If you choose not to take part, nothing more will happen.
You’re in Control
You can:
- Say yes or no to taking part
- Choose who supports you
- Take your time to decide
- Change your mind at any stage
Still Have Questions?
You’re welcome to talk to one of our team before deciding.
We’ll listen without pressure and give you all the information you need.